If you’ve sent your prescription to [email protected], please wait for a confirmation email for your order.
Just call +1 (571) 367-0287 (US) / +1 (587) 806-3666 (CANADA) to speak with a customer service representatives or leave a detailed message for your order.
Make sure to leave a name, contact number, and email to ensure our ability to reach you.
We ship medications all over the world daily. Once payment has been issued, your medicines will be shipped out immediately and you can receive it as fast as 3-5 business days. Our recommendation is to give yourself 2 weeks prior to your cycle date for the medicines to arrive due to customs. We sometimes, although rarely have delays due to customs.
We charge $35.00 flat rate for all shipping.
European regulations have proposed pricing limitations on pharmecutical companies, therefore lowering the cost of health products. These regulations enable consumers to purchase these items at a discounted price compared to other markets.
There are none, items purchased for individual and private use are exempt from taxes.
International Medicines Agencies including the European Medicines Agency and the FDA in the United States requires the expiration dates and the lot numbers printed on the outer packages and each ampoule. Inline with these directives and regulations the expiration dates on the medicines range from 1-4 years from the time of shipment.
Orders will be delivered by DHL Express, FedEx or UPS in 3-5 Business days. All are signature required delivery. Please contact us for delivery details.
After confirming the your order we contact you back with payment instructions and once paid and our speedy shipping service will ship your order the same or next day.
Our all sales are final
Please be aware of that for buyer protection, all medication is non-returnable and non-refundable. We ensure that your medication has been maintained properly and has not been tampered with. LIVE IVF will not accept any medication for returns or refunds under any circumstances. All our sales are final. LIVE IVF does not take any responsibility for unused medication for any reason. Federal Laws Prohibit Return of Prescription Medication for Resale.
Refund to ‘guarantee your delivery or your money back’ only applies to deliveries made within the US.
Buyers providing an International (Non-US) address to have orders delivered to that destination are completely responsible in the communication and retrieval between you and the courier. Given the option, you are taking the risk on your shipment due to the non-formality countries have through Customs. LIVE IVF is not responsible for the risk of loss or damage after the shipment has left our facility. Product/Money return or refunds will not be applicable to International (Non-US) based deliveries.
Got your own Question?
If you need more information, please contact us.